Processing of customer and potential customer data

At Raquinber, S.L., we process the information you provide in order to offer the requested service or send the required information. The provided data will be kept as long as you do not request to cease the activity. The data will not be transferred to third parties unless there is a legal obligation. You have the right to obtain information about whether Raquinber, S.L. is processing your personal data, and therefore you can exercise your rights of access, rectification, erasure, data portability, and opposition or limitation of processing with Raquinber, S.L., Carrer Arc, 5, 08960 Sant Just Desvern (Barcelona), Spain, or via the email address info@raquinber.com, attaching a copy of your ID or equivalent document.

• Data Controller Information
• Raquinber, S.L.
• ESB62103270
• Carrer Arc, 5, 08960 Sant Just Desvern (Barcelona), Spain
• +34 931 760 270
• info@raquinber.com

Privacy Policy

• By accepting the privacy policy, you authorize us to send you advertising related to our products and services by any means (postal, email, or phone) and invite you to events organized by the company. You also consent to the offer of products and services related to the ones contracted and to our customer loyalty efforts.
• Raquinber, S.L. guarantees the privacy of the personal data provided, in accordance with the General Data Protection Regulation (GDPR).
• Visiting this website does not imply that the user is obliged to provide any information about themselves; however, personal data may be requested through forms during the visit.
• These data will be incorporated into a file under the responsibility of Raquinber, S.L. and will be used to respond to your request and send you information about our company and services by any means of communication. By sending us this form, you explicitly accept the receipt of such information. These data will be deleted at your request or once the purpose for which they were collected has been fulfilled.
• How to exercise your rights: Users may send written communication to Raquinber, S.L., at Carrer Arc, 5, 08960 Sant Just Desvern (Barcelona), Spain, or via email at info@raquinber.com, attaching in both cases a copy of their ID or similar identification document, to exercise their rights, which are the following:

Rights

• Right of access to personal data: You can ask Raquinber, S.L. if this company is processing your data.
• Right of rectification or erasure: Request rectification if the data is incorrect or request its deletion.
• Right to restriction of processing: You can request the limitation of processing, in which case Raquinber, S.L. will only keep the data for the exercise or defense of legal claims.
• Right to object to processing: Raquinber, S.L. will stop processing the data in the manner you indicate, except for legitimate compelling reasons or the defense of potential claims.
• Right to data portability: If you want your data to be processed by another company, Raquinber, S.L. will facilitate the transfer of your data to the new controller.

Consent

• Right to withdraw consent: If you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.
• How to file a complaint with the Supervisory Authority: If a user believes that there is a problem with the way Raquinber, S.L. is handling their data, they may direct their complaints to the relevant data protection authority, with the Spanish Data Protection Agency being the appropriate authority in Spain.
• Refusal to provide data: Refusing to provide the data will result in the non-provision or the impossibility of accessing the service for which the data was requested.
• Applicable jurisdiction: The parties submit, at their choice, for the resolution of conflicts and waiving any other jurisdiction, to the courts of the domicile of the website owner.

Additionally, and especially if you consider that you have not obtained full satisfaction in exercising your rights, you can file a complaint with the national control authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.